Provides field services support for replacement and upgrade of a variety of IT hardware and software in various Florida locations.

JOB RESPONSIBILITIES:

1. Stage, unpack, and connect a variety of computer hardware.
2. Image and configure computer hardware and software.
3. Deploy equipment to sites in the St Petersburg/Tampa/Orlando region.
4. Configure workstations and troubleshoot problems at remote sites.
5. Provide technical support and guidance to users.
6. Crosstrain technical team members.
7. Drive safely to a variety of locations while keeping IT gear secure.

QUALIFICATIONS:

1. Technical degree or certification
2. Ability to troubleshoot, test, repair, and service technical equipment.
3. English literacy
4. Ability to work harmoniously under tight deadlines with a technical team in a healthcare setting.
5. Ability to effectively in communicate in English with the technical team, users and co-workers.

INTERACTIONS/WORKING CONDITIONS:

1. Must interact professionally with technical teams, project leadership, and medical staff in a healthcare setting.
2. Will operate on weekends and some weekdays in a flexible 40-hour schedule.
3. Must provide reliable personal transportation with mileage reimbursement provided.

PHYSICAL DEMANDS:

1. Position requires frequent walking, standing, lifting, and reaching.
2. Requires full range of body motion including manual, finger dexterity and eye-hand coordination.
3. Requires normal visual acuity and hearing.
4. Ability to lift and carry up to 50 pounds.