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Nursing, Allied Health, Therapy, Home Health Care, Clinical Research, Long-Term Care and more
This is a call center environment where the candidate will be working in a cubical setting, assisting patients when calling in for their specific doctor/NP. They will be helping schedule, reschedule, and cancel appointments for anybody who is calling in with questions. There is a call “queue” that they are responsible for answering. On down time, they have other administrative tasks to complete. Answering roughly 80-120 calls/day with an average handle time of roughly 4 minutes per call.